• Here is an interesting one:
    Baught a F class ticket but now airline has stopped offering F on that routing so I was seated in J class. The paper ticket still shows the first class fare basis just not the boarding pass.
    If I write to Aeroplan and send a copy of the F class ticket will they credit me the 50% bonus miles for F class since that was what I paid for.
    I know when one opgrades one usually gets the miles of the class paid for not the class flown in applying this reasoning in my case would mean yes I would get the 50% first class COS.

    Is that so? Anyone with experience in such a case?

    Thanks,

    fm747


  • Your COS will only be based on what you flew not what you paid.

    Not always. I took a voluntary downgrade to Y from J (full in J) on an LH intra-Europe flight so I could leave earlier. AP was nice enough to give me the J miles with COS bonus.


  • AC gives 50% COS for C and J fares.

    From my AP account:

    Aug 7 AIR CANADA 855 London Heathrow (GB) - Vancouver (BC) 4,710
    Aug 7 AIR CANADA 855 London Heathrow (GB) - Vancouver (BC) 2,355


  • But why aren't you looking for a refund instead of the COS bonus?
    ( Unless it is a RTW fare ....)

    I am trying to look into that too. But I got different information depending on who I talk to.
    So since getting a refund seems complicated [and from a previous experience with another airline where I was downgraded and promised a refund that never happened (eventually some vouchers) ] I hope to at least get the 50% first class COS bonus miles which I need to keep *G for 2007

    The ticket was not a RTW


  • Second thought - if you paid for F, but only J available, due to aircraft change,
    did you not, or can you not, get a refund of fare paid?


  • I would think that if you hold a First Class ticket and are ticketed in First Class that you would get the 50% COS. A First Class RTW however is booked Business or Economy Class, if First is not offered on a particular flight.

    Does your ticket "only" have a First Class fare basis and your particular flight is ticketed in J/C or is it ticketed F as well?


    A couple of months ago I flew YYZ-YLW-YVR in J and due to the YYZ-YLW flight being late, I flew on a Dash 8 rather than the A320 from YLW to YVR. So my ticket said J, my BP said Y and after sending both to AP they credited the 50% COS.

    The ticket for that leg is booked in first class (fare basis A) as there was first class avaliable T the time when I purchased the ticket. So I will post the ticket to Aeroplan and hope....but your recent experience makes me confident I have a chance to get that COS.


  • But why aren't you looking for a refund instead of the COS bonus?
    ( Unless it is a RTW fare ....)
    I think the OP is looking for a refund?
    http://www.flyertalk.com/forum/showthread.php?t=588145


  • AC gives 50% COS for C and J fares.

    From my AP account:

    Aug 7 AIR CANADA 855 London Heathrow (GB) - Vancouver (BC) 4,710
    Aug 7 AIR CANADA 855 London Heathrow (GB) - Vancouver (BC) 2,355
    Yes on AC metal.
    On LH metal, for example 25% for C/J fares and 50% for F


  • It varies by destination, on AC you earn a COS of either 50%, 25% or 0% for booking class C. Check the relevant section of Aeroplan.com (http://www.aeroplan.com/earn_miles/our_partners.do?Category=Airline)
    Or check the conveniently placed sticky at the top of this forum... just a wild thought. :)


  • I am trying to look into that too. But I got different information depending on who I talk to.
    So since getting a refund seems complicated [and from a previous experience with another airline where I was downgraded and promised a refund that never happened (eventually some vouchers) ] I hope to at least get the 50% first class COS bonus miles which I need to keep *G for 2007

    The ticket was not a RTW


    I am perplexed by your cavelier approach to getting your money back. Your COS will only be based on what you flew not what you paid. It is not AE's concern about what you paid...and it is the carrier you paid for the ticket that pays AE to buy the miles.

    Two other things, you are entitled to an immediate refund of the fare difference between F and J/C...

    and Second, you should have demanded a further compensation for being downgraded in this fashion. (There is a FT story about someone who experienced this on BA and they immediately gave him a MCO for the full value of his original First Class ticket: $12,000 or so! And they flew him in Business on the segment involed. It was an award ticket so no monetary compensation was provided for the fare difference...and with the MSO, the FTer didn't bother complaining about the loss of miles that comprised the difference between an F and a J/C segment.)


    BTW MapleLeaf, did you get you money back?


  • I would think that if you hold a First Class ticket and are ticketed in First Class that you would get the 50% COS. A First Class RTW however is booked Business or Economy Class, if First is not offered on a particular flight.

    Does your ticket "only" have a First Class fare basis and your particular flight is ticketed in J/C or is it ticketed F as well?


    A couple of months ago I flew YYZ-YLW-YVR in J and due to the YYZ-YLW flight being late, I flew on a Dash 8 rather than the A320 from YLW to YVR. So my ticket said J, my BP said Y and after sending both to AP they credited the 50% COS.


  • Isn't C COS bonus only 25%? That's what I got the other day for Rome to Toronto on AC

    Were you on the naaaaaasty domestic 767. 2-2-2? It is not sold as Executive First.


  • Yes, lots of experience.
    It happens a lot on RTW tickets bought in F class, where many of the short-hauls
    do not offer F class.

    Sadly, you only get the COS bonus for the class flown, not ticketed.


  • Yes on AC metal.
    On LH metal, for example 25% for C/J fares and 50% for F

    I assumed he was on AC, which carrier is the OP referring to?


  • I assumed he was on AC, which carrier is the OP referring to?


    Thai I believe.


  • Second thought - if you paid for F, but only J available, due to aircraft change,
    did you not, or can you not, get a refund of fare paid?
    Exactly. You will get a fare refund, not the COS bonus in my experience.


  • Not always. I took a voluntary downgrade to Y from J (full in J) on an LH intra-Europe flight so I could leave earlier. AP was nice enough to give me the J miles with COS bonus.

    You lucked out...but did you get a refund for the fare difference? And it wasn't AP that that gave you the miles, it was LH that paid AP for those miles, so LH's decision to give you the COS.


  • You lucked out...but did you get a refund for the fare difference? And it wasn't AP that that gave you the miles, it was LH that paid AP for those miles, so LH's decision to give you the COS.

    The (paper) ticket was issued by AC and the LH flight was an AC codeshare. Does LH still pay AP for the miles in that case?

    I didn't ask for a refund because I took the DG voluntarily, and I didn't pay for the ticket so I wasn't out of pocket. In any case, I doubt the difference between the one-way Y fare and C would have been significant.


  • Same thing happened to me last year but my miles were being credited into bmi's DC. I was flying on an F ticket, but the plane was changed to all Y configuration.

    DC initially credited me with Y miles, after sending in my ticket receipt and a note asking for the F miles, they did an adjustment to my account and gave me the missing miles. In the case of DC, they award miles based on fare paid, not class flown.


  • The ticket for that leg is booked in first class (fare basis A) as there was first class avaliable T the time when I purchased the ticket. So I will post the ticket to Aeroplan and hope....but your recent experience makes me confident I have a chance to get that COS.


    But why aren't you looking for a refund instead of the COS bonus?
    ( Unless it is a RTW fare ....)


  • Isn't C COS bonus only 25%? That's what I got the other day for Rome to Toronto on AC

    It varies by destination, on AC you earn a COS of either 50%, 25% or 0% for booking class C. Check the relevant section of Aeroplan.com (http://www.aeroplan.com/earn_miles/our_partners.do?Category=Airline)


  • Isn't C COS bonus only 25%? That's what I got the other day for Rome to Toronto on AC







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